Frequently Asked Questions

 

COVID-19 Concerns?

 

52 Week Creative works with a fulfillment partner to print and ship our orders. We’re in regular communication with them for the latest updates on what’s going on. Our fulfillment partner is still operating and we will resume accepting orders, September 1, 2020. Fulfillment and shipping will take longer but your order will reach you. Your support means a lot to us, especially during this time. Stay safe and take care of yourselves.

What If I'm Not Satisfied? Do You Give Refunds? 

If you have placed an order via 52 Week Creative, all digital sales are final. If there is an error or issue with your download or quality of your purchase, please contact me!

If you placed an order via 52 Week Creative for physical merchandise: Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.

How Long Will It Take To Get My Order?

52 Week Creative works under a print-on-demand model. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

Do You Offer A Discount To Returning Customers? 

We have SO MANY discount codes available out there. As you may have guessed, you will have to acquire them from the 52 Week Creative Newsletter or any of our social media sites. 

What Forms Of Payment Do You Accept?

We currently accept Visa, MasterCard, American Express, Discover, and PayPal. Gift Cards are coming as well!

Do You Have Any Discounts For First-Time Customers?

We LOVE to hook you guys up with discounts, extra goodies and exclusive promotions!! Keep your eyes peeled for special discount codes floating around for use.

Do You Have Any Promos/Deals Going On?

To stay up to date with the latest deal, sign up for our Newsletter. We usually email our latest deal/coupon code to our newsletter subscribers.

I Missed The Promotion Or Sale. Can You Apply The Code To My Recent Order?

Unfortunately, it doesn't work like that. All sales are programmed for each promotion in advance and scheduled automatically to begin at a designated time period. Please be mindful of the time of day you are checking out. 52 Week Creative is located in Arizona - MST. While we cannot apply promotions to previous orders you may have missed, we do offer new sales and contest giveaways frequently! Are you interested in contests, promos, and giveaways? If so, please be sure to sign up for our Newsletter and follow us on social media!

 

What Is A Coupon Code?

Coupon Codes are codes that are released via our newsletter, social media, or can be found on this website directly. Coupon Codes DO expire, cannot be used towards tax and shipping, and cannot be combined with other Coupon Codes typically.

Can I Combine Codes?

Credit Vouchers, eGift Cards and EC Gift Cards can be combined with other gift cards, coupons, discounts, and promotions. Coupon codes generally cannot be combined with other Coupon Codes.

©2020 by 52 Week Creative, LLC.